Privacy Policy

Privacy Policy

Callahan Motor Company Privacy Policy

Last Updated: 1/26/2024

At Callahan Motor Company, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way. By accessing or using our services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:
    • Personal Information: We may collect personal information such as your name, address, phone number, email address, and other relevant details when you visit our dealership, use our website, or communicate with us.
    • Vehicle Information: When you inquire about or purchase a vehicle, we collect information about the vehicle you are interested in or have purchased, including make, model, year, and vehicle identification number (VIN).
    • Financial Information: If you choose to finance a vehicle through us, we may collect financial information necessary for the financing process.
  2. How We Use Your Information:
    • Provide Services: We use your information to provide the services you request, such as answering inquiries, processing vehicle purchases, and facilitating financing.
    • Communication: We may use your contact information to communicate with you regarding your inquiries, transactions, and marketing communications.
    • Improve Services: We analyze data to improve our services, enhance user experience, and tailor our offerings to better meet your needs.
  3. Sharing Your Information:
    • Third Parties: We may share your information with third parties, such as financial institutions for financing purposes, service providers, and marketing partners. However, we do not sell your personal information to third parties for their marketing purposes.
    • Legal Requirements: We may disclose your information in response to legal requests, court orders, or legal processes.
  4. Security Measures:
    • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
    • While we strive to protect your information, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
  5. Your Choices:
    • You can choose not to provide certain information, but it may limit your ability to use certain features of our services.
    • You can opt out of receiving marketing communications from us by following the instructions provided in the communication.
  6. Changes to Privacy Policy:
    • We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website.
  7. Contact Us:
    • If you have any questions or concerns about this Privacy Policy or our practices, please contact us at marissac@callahanmotor.com

By using our services, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly to stay informed about our information practices and the ways you can help protect your privacy.

Last Updated: 1/26/2024

Thank you for choosing Callahan Motor Company for your automotive needs. Our Refund Policy outlines the terms and conditions for refunds on purchases made through our dealership.

  1. Vehicle Purchases:
    • All vehicle sales are final. Once a purchase is made, there are no refunds or returns unless otherwise specified in writing.
    • We encourage customers to thoroughly inspect and test drive vehicles before finalizing the purchase to ensure satisfaction.
  2. Deposits:
    • Deposits made to hold a vehicle are non-refundable unless stated otherwise in writing. Deposits may be applied towards the final purchase of a vehicle.
  3. Cancellation of Financing:
    • If financing is arranged through Callahan Motor Company, any cancellation of the financing agreement is subject to the terms and conditions set forth by the financing institution.
  4. Refund Process:
    • To request a refund, customers must contact our customer service department at 817-562-5223 within the specified time frame (if applicable).
    • Refund requests are subject to review, and decisions will be made based on the circumstances surrounding the request.
    • Restocking Fee Amount:
      • A restocking fee of $250 will be applied to returns for eligible items.
  5. Timelines:
    • Refund processing times may vary. Once a refund is approved, it will be processed in a timely manner, and the customer will be notified of the status.
  6. Contact Us:
    • If you have any questions or concerns about our Refund Policy, please contact our customer service department at marissac@callahanmotor.com.

Please note that this Refund Policy is subject to change, and any updates will be posted on our website. By making a purchase with Callahan Motor Company, you agree to the terms outlined in this Refund Policy. It is recommended that you review this policy regularly to stay informed about our refund procedures.

Callahan Motor Company Free Airport Pickup Policy

Last Updated: 1/26/2024

At Callahan Motor Company, we understand that our customers' convenience is of utmost importance. To enhance your experience with us, we are pleased to offer complimentary airport pickup services for all out-of-state customers. Please review our Free Airport Pickup Policy below:

  1. Eligibility:
    •     This complimentary service is available to all customers who reside outside the state where Callahan Motor Company is located.
  2. Airport Coverage:
    •     Our free airport pickup service covers designated airports in close proximity to our dealership. Please contact our customer service department at 817-562-5223 for details on eligible airports.
  3. Scheduling Pickup:
    •     Customers must schedule airport pickup in advance, providing the dealership with their travel itinerary and details. This can be arranged by contacting our customer service team.
  4. Confirmation:
    •     Once the pickup is scheduled, customers will receive confirmation along with contact information for the assigned driver. Any changes to the pickup schedule should be communicated promptly.
  5. Driver Identification:
    •     Our designated drivers will be easily identifiable, often holding a Callahan Motor Company sign with the customer's name. Customers will receive driver details in advance to ensure a smooth and secure pickup process.
  6. Flexibility:
    •     We understand that travel plans can be subject to changes. Customers are encouraged to notify us as soon as possible if there are any adjustments to their arrival time or airport location.
  7. Return Transportation:
    •     For customers returning to the airport after completing their purchase, we can also arrange transportation from our dealership to the airport.
  8. Contact Us:
    •     If you have any questions or concerns regarding our Free Airport Pickup Policy, please contact our customer service department at 817-562-5223.